Thursday, January 6, 2022

Interpersonal Conflicts

 


Interpersonal conflicts may be relationship or task conflicts.

Relationship conflicts are marked by emotional clashes and even animosity.

Task conflicts are clashes of ideas and opinions.

In organizational studies, the worst performing teams began working on tasks with a high level of relationship conflict. High performing teams had task conflicts but low relationship conflicts.

Some task conflict is linked to higher creativity and better choices.

"The absence of conflict is not harmony, it's apathy."


Reference

Grant, A. (2021). Think again: The power of knowing what you don't know.   New York: Penguin Publishing Group, Viking.    

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