Emotional Intelligence EI (aka EQ)

 

Emotional intelligence is the ability to perceive emotional information and apply the information to evaluating, understanding, expressing, and regulating emotions in oneself and others. 

There were four abilities in the 1997 model developed by psychologists John D. Mayer and Peter Salovey:

1.to perceive and appraise emotions accurately

2. to access and evoke emotions when they facilitate cognition

3. to comprehend emotional language and use emotional information

4. to regulate one's own and others emotions to promote growth and well being

Psychologist Daniel J. Goleman expanded this work in a popular book

References

Goleman, D. (2005). Emotional intelligence: Why it can matter more than IQ. New York: Bantam.

Mayer, J.D., Salovey, P. & Caruso, D.R. (2004). Emotional Intelligence: Theory, Findings, and Implications, Psychological Inquiry, 15:3, 197-215, DOI: 10.1207/s15327965pli1503_02

Measuring Emotional Intelligence

Rotterdam Emotional Intelligence Scale (REIS)