The righting reflex is a desire to fix problems and offer answers.
People are used to getting physical treatments when they see a doctor and may expect the same response from a psychologist.
Find concepts and theories of psychological science. I include definitions, examples, names of theorists, and references to conceptual articles and research studies. This blog is for educational purposes only. No clinical services are provided. See a mental health provider for diagnoses and treatment. I may earn income from purchases of advertised products or links.
The righting reflex is a desire to fix problems and offer answers.
People are used to getting physical treatments when they see a doctor and may expect the same response from a psychologist.
The Illusion of Explanatory Depth refers to the limited knowledge people may have about how something works.
People tend to be overconfident in their knowledge and therefore vulnerable to the illusion when asked to explain how something works.
Asking people to explain something or unpack a concept can decrease confidence in some opinions based on a limited understanding.
Photo credit. Illusion, public domain, free on Pixabay
In group studies, it is common for people of low power or status to suppress their opinion and shift to supporting the opinion of the Highest Paid Person. This can be seen as a survival strategy.
HIPPO or HiPPO is an acronym for the
Hi Highest
P paid
P person's
O opinion
HiPPO is also known as the HiPPO effect, Hippo syndrome, HiPPO culture, HiPPO management style, and the concept has been called HiPPO theory.
HiPPO effects can be seen in business closures when decisions by the top executive resulted in disaster. To avoid HiPPO disasters, decision makers in organizations need to create a psychological safe environment that permits the sharing of different opinions about products, services, and other decisions within an organization.
In the Psychology of Religion, HiPPO effects can be seen when religious leaders make decisions based on perceived divine revelation and refuse to take direction from church, school, and other organizational boards.
Reference
Kohavi, R. et al. (2007). Practical guide to controlled experiments on the Web" Listen to your customers not to the HiPPO. KDD'07. https://ai.stanford.edu/~ronnyk/2007GuideControlledExperiments.pdf
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Resource
A book that mentions the HiPPO problem is Think Again by Adam Grant
Photo credit: I took the picture of the Hippo at the St Louis Zoo