Organizational trust depends on the relationship between at least two entities one of which is an organization. The other entity may be another organization, employees, customers, contractors, or anyone interacting with the organization.
Writing in Forbes, Kohler (2021) described trust this way:
"Organizational trust is a complicated relationship. It's the willingness of employees to be vulnerable to the actions of their leaders. When we decide if we trust a leader, we're assessing his or her competency, benevolence, and integrity."
For data on trust see the Edelman Trust Barometer.
For a measure of trust, See the Organizational Trust Index.
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